service & support team
Important: We will never request you to share the Menomics or private keys.
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Our Support team is always ready to help you with any queries you may have about the AnCrypto. We promise to provide the best solutions for all your queries. Please choose the appropriate option below to get support.
user guides
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faq’s faq’s
How do I manage multiple portfolios in the same wallet?
GemsPocket offers a “Wallet Management” feature that allows users to manage multiple wallets within the same app. This feature enables users to view their total portfolio value, set a default wallet, explore backup options, and manage other aspects of their crypto wallets. To learn more about this feature and its capabilities, you can refer to our user guide.
Which blockchain does GemsPocket support?
GemsPocket currently supports nine blockchain networks, including Bitcoin, Ethereum, Binance, Polygon (Matic), Doge, Tezos, Litecoin, Bitcoin Cash, and Tron. We are actively working towards integrating additional blockchain networks in the future.
Does GemsPocket support NFTs?
Yes, GemsPocket provides support for Non-Fungible Tokens (NFTs) across all supported blockchain networks. Users can purchase and securely store NFTs within the app with complete confidence in the security and safety of their assets.
Where can I go if I have more questions?
You can submit a request for assistance by providing details about your concern and our team of experts will respond with a resolution to your inquiry. Additionally, we also offer assistance via Chat support.
Does GemsPocket charge a fee on Swaps?
GemsPocket is a fee-free platform for intra and inter-blockchain swapping, however, users are responsible for paying any network fees associated with the relevant blockchain.